Frequently Asked Questions
What if the driver has points on their licence?
The amount of points, combined with the accident history of the driver could determine the risk of the driver. It is recommended the higher the perceived liability of the driver, the more frequent their licence should be checked.
Is just looking at a drivers licence and taking a photocopy enough?
There are many forged licences in circulation and a simple visual check may not be enough. Drivers may have a duplicate licence and just show you the ‘clean’ version. The only way to be absolutely sure is to verify each drivers licence against the DVLA database.
I just haven’t get the resource to check all of my drivers licences as often as I should
Outsourcing the whole process of licence checking to Jaama will remove this entire administrative burden. We can manage the whole mandate consent process, risk profile your drivers, recommend how often each individual driver should have their licence checked, check your driver’s licences securely with the DVLA and concisely report back the results comprehensively or by exception.
I have drivers in HGV’s, vans and cars. How can I ensure they are licensed for the vehicles they drive?
When the licence details obtained from your drivers is submitted to the DVLA for checking, the results returned include:
- Current endorsements
- Licence expiry dates – essential as photo card licences are only valid for 10 years
- Offence dates and codes
- Categories and Restrictions of vehicles that each driver is licensed to drive
If any of the returned details do not match the data stored you will be notified.
I employ temporary and seasonal agency drivers; some on a regular basis e.g. at least once a month. Do I have to get there licences checked every time they commence work?
You can stipulate to the agency that a recent licence check must have taken place, however you would still be responsible for any incident whilst a driver is working for you. As each signed mandate is valid for 3 years, the driver can be risk profiled and have there licence checked as requested by you over that 3 year period.
For further product information please contact Jaama on
0844 8484 333 or click here to complete an enquiry form

“Using Jaama’s licence checking system has been a real eye opener to us. Not only has it saved us hours of administration, we now have an ongoing accurate record of our drivers endorsements. We can meet our duty of care requirements by having a profile of our high risk drivers and we’ve already found a banned driver who had previously shown us a copy licence.”